Awards and accreditations

Environment and Energy Awards 2011

Interserve has been ‘Highly Commended’ in two categories at the prestigious Environment and Energy Awards 2011. Interserve was Highly Commended for the NQA Environmental Leadership Award for Cultural Change as a result of its RENEWABLES framework – a business wide, Chief Executive-led, initiative which sets out the guiding principles to address social, environmental and economic aspects of sustainability, helping drive value for clients and the company itself. The second highly Commended Award was in the NEMEX Renewables Innovation category for the Stoke Bardolph project working with Severn Trent Water. This Award recognises the organisation that has shown the most innovative approach towards the installation of small scale, embedded renewable energy systems. The well-established Environment and Energy Awards celebrate excellence and innovation from businesses and technology providers. Steve Dance, Executive Director and Interserve’s sustainability champion said: “We are delighted to have been Highly Commended in two award categories. It is recognition for just how engrained the sustainability culture now is within the entirety of our business.” Previous award winners include McDonald’s, Tesco, ADAS UK and Bovis Lend Lease.

BIFM 2011 Award Success

Interserve’s South East Regional Prime Contract, delivered through joint venture organisation PriDE, has won the Judge’s Special Recognition Award at the British Institute of Facilities Management Awards (BIFM) 2011 for its redevelopment of the Defence Medical Rehabilitation Centre (DMRC) at Headley Court. This is the second year running that an Interserve contract has won this accolade for its ongoing commitment to supporting troops on the frontline; whether it is through our everyday support services or by building facilities that ensure wounded soldiers receive the best possible levels of care. Through commitment and an overwhelming desire to positively impact the lives of injured service personnel, PriDE, working with Interserve Construction, provided a state of the art rehabilitation complex at Surrey-based DMRC Headley Court, designed and built to incorporate the latest technologies, whilst driving value for money and sustainability. The points of comparison with last year are significant; DMRC Headley Court is focused on creating state-of-the-art rehabilitation facilities for wounded service personnel, particularly those returning from Afghanistan. And last year, Interserve joint venture Landmarc Support Services, was given the same award for the provision of vital training facilities for soldiers about to enter the Afghan theatre – neatly giving recognition for both sides of the Afghan experience. The Judge’s Special Recognition category carries particular significance within the industry because it is only awarded if the judge deems a project to be an outstanding contender, rather than being available as a matter of course each year. PriDE was also a finalist for the Impact on Organisation and Workplace Award for transforming a former IT centre into a sustainable, state of the art Defence Food Services Wing, which has revolutionised military training.

Local Education Partnership Awards 2011

At the recent Education Investor Awards 2011, Sandwell Futures won the Local Education Partnership (LEP) of the Year Award beating off seven other finalists. Interserve is a principal shareholder of Sandwell Futures Limited which was set up to deliver Sandwell’s Building Schools for the Future programme. The judges selected Sandwell Futures ahead of the other finalists due to the success that the company has demonstrated in meeting the full education vision of its client, Sandwell Metropolitan Borough Council, in the Black Country. This has included the completion of a £42 million PFI school in Rowley Regis, a £24 million Design and Build project at Smethwick with three other Design and Build projects under construction, at Tipton, Wednesbury and Oldbury. Sandwell Futures has also managed the ICT and Change Management activities within the schools including the roll out of over 1,000 netbook computers to pupils at Rowley Regis, with more to come at the other schools. The LEP has been leading the change in the way that education is delivered through the use of technology. The LEP also manages the facilities management and lifecycle contracts for each of the schools. Since its formation in July 2009, Interserve as part of the LEP, has been working together with supply chain partners Cambridge Education, Agilisys and Barclays to provide 50 apprenticeships as well as over £35 million of works packages to businesses within the Borough. Another £32 million has been delivered to businesses within 50 miles of Sandwell. In addition the company, together with Interserve, has been actively involved in supporting the Council in inspiring young people so as to increase their aspirations. This has included motivational talks, reading with children and advice on how to compete in the modern world.

British Building Maintenance Award 2010

Interserve (Stockton office) working at GlaxoSmithKline (Barnard Castle) has won the British Building Maintenance Award 2010. The award recognises excellence, achievement and innovation in the building maintenance, management and estates services. The award by the Association of Building Engineers (ABE) recognised how unique the construction and maintenance services were from other industries working within a pharmaceutical environment and how working in partnership with the client has helped gain this national recognition.

PFM Awards 2010 - BP and Interserve win Partnership Award

Interserve and BP Chemicals have won the Partners in FM - Manufacturing award at the PFM Awards 2010. This is the 17th year of the Premises and Facilities Management Awards, which recognise best practice in partnerships between support services and FM suppliers and their clients. Interserve’s partnership with BP Hull began in August 1999, providing a host of industrial services within a highly complex, safety-critical environment. 10 years on the relationship has evolved to become one of the largest support services contracts in the UK, delivering a £14 million combined industrial services and total FM package, with Interserve and BP working together as a single delivery team. Judge John de Lucy commented: “From the beginning of the visit Interserve was clearly a trusted partner. I was impressed by the growth of the partnership over a 10-year period, which demonstrated first-class delivery of a total FM and industrial services package and a clear perception that Interserve staff are fully integrated with the BP business. Cost and efficiency savings have been delivered and there is a strong sense of pride amongst Interserve staff that they are contributing to BP’s business goals. Moving forward to deliver services jointly to other occupiers on the Saltend Chemicals Park is also a sure sign that they have an excellent partnership - a worthy winner in this competitive category.” The panel of judges looked for evidence of a good partnership, its achievements and examples of innovation as well as how partners are working towards sustainability goals.

BIFM 2010 award success

Interserve celebrated at the BIFM (British Institute of Facilities Management) 2010 awards, with joint venture Landmarc Support Services scooping the prestigious Judges Special Recognition Award and the team at Manchester Arndale highly commended for Innovation in Customer Service. The BIFM FM Excellence Awards celebrate the increasingly strategic profile of FM, highlighting the key role it plays in the success of public and private sector organisations.
Interserve and PRUPIM work together to deliver support services to the 1.4 million square feet shopping centre in the heart of Manchester. Utilising PASSION, a behavioural and value-based approach, they have brought the teams together and placed customer service and teamwork at the heart of Manchester Arndale.
The prestigious Judges' Special Recognition Award paid tribute to the ground breaking project in Defence Training Estate East to create a military training facility to replicate the environment in the Middle East. It incorporates two villages, enhancements to three operating bases and six counter improvised explosive devices lanes. The award was presented in front of a standing ovation by host, Mylene Klass.

RMD Kwikform Iberica wins award for Outstanding Concrete Structure

The Third Millenium Bridge over the Ebro river in north eastern Spain has won the fib Award for Outstanding Concrete Structures. fib (federation internationale du beton) - the International Federation for Structural Concrete - only presents its awards every four years in recognition of concrete structures which demonstrate the versatility of concrete as a structural medium. The Third millennium Bridge is the world's largest suspended concrete arch bridge. The design, supply, erection and dismantling of formwork and falsework used in the bridge's construction was undertaken by RMD Kwikform Iberica. Over 1,700 tons of equipment was used in a nine month programme which was completed two weeks ahead of schedule. The jury awarding the prize commented on the, 'high quality of the project including the engineering challenges met by the structures'.

Business Commitment to the Environmental Leadership Awards 2010

Interserve has been given a Major Commendation in the BCE Environmental Leadership Awards 2010. The award recognises the success of Interserve’s RENEWABLES sustainable development strategy in driving internal behaviour and in helping clients address their environmental responsibilities. Founded by Sir Peter Parker in 1975, the Business Commitment to the Environment (BCE) scheme is the longest running, and one of the most prestigious, environmental award schemes in the UK. The awards, entered by several hundred companies, are assessed under strict criteria and are given only to the few companies that the judges recognise as meeting the commercial demands of the present without compromising the environment for future generations. Steven Dance, Interserve Executive Director, said, “This is a proud moment for Interserve. We have put a huge amount of work into creating our RENEWABLES strategy and into making sure that it has a very real impact on the way we do business, and it’s wonderful to see that effort recognised through such an influential award.”

Public Private Finance Awards 2010

Interserve has been named the Best Facilities Management Provider in the Public Private Finance Awards 2010. The award, judged by a panel of top-level industry professionals, recognises Interserve’s abilities to create a cohesive working environment and to implement strong partnerships with the public sector in pursuit of improving working practices and efficiencies. Bruce Melizan, Interserve Executive Director, remarked: “It’s fantastic to be recognised like this with such a prestigious award. Interserve’s people at all levels put an enormous amount of effort into making sure that we understand our clients’ needs as deeply as they do and the outcome is a single, integrated team. Our experience tells us that this approach is the key to delivering what’s really needed.” This is the 12th year of the PPF Awards, which celebrate the skill, dedication and innovative thinking that goes into ensuring that the industry delivers effective and efficient public infrastructure and services.

RMD Kwikform awarded the Queen's Award for Enterprise

RMD Kwikform has been awarded the prestigious Queen’s Award for Enterprise: International Trade 2010 for increasing its overseas business by 185 per cent over a six-year period to an annual international revenue of £154 million. The business now trades in 30 countries and recent projects have included Melbourne’s Rectangular Stadium and the iconic Yas Hotel Shroud at the Abu Dhabi Formula 1 racing circuit. Adrian Ringrose said: “RMD Kwikform is a fantastic international business that we have developed very successfully, providing our group with exposure to some of the most exciting growth markets in the world. I am very pleased that their achievements have been recognised by such a prestigious award. Steve Dance, RMD Kwikform divisional managing director added: “This is an extremely proud moment for everyone at RMD Kwikform. As one of an elite group of companies to be recognised for its excellence in construction and export, being awarded the Queen’s Award for Enterprise: International Trade 2010 is a major achievement that recognises the efforts of all our staff across the globe, in what has been an extremely challenging business climate.”

KMI+ Success at Specialist awards 2010

KMI+’s, Barrow Town Centre Flood Relief project has won the Project Excellence category at the CN (Construction News) Specialist Awards 2010 held in March 2010. The awards, attended by over 600 leaders of specialist contracting in the construction industry, were held to identify and celebrate the key players in the industry. Barrow town centre has been affected by flooding for over 16 years, KMI’s solution to alleviate the problem involved the construction of a 25.6m diameter and 29.5m deep detention tank, designed to hold over 10 million litres of storm flows and a new intercepting sewer. The project prevented the re-occurrence of foul water flooding to 71 town centre properties, and offered protection to another 1,300. The project team encountered difficult ground conditions during the tunnel drive causing concerns that the scheme may not meet key project milestone. Following discussions with the Local Environment Health Officer and residents a decision to carry out the tunnel drive 24 hours, seven days a week was agreed. This ensured the regulatory date was secure and the original programme was not exceeded. The project was successfully completed to programme in March 2009 at a cost of £14.8 million. The judges commented, “This is an example of a difficult but competently run project that satisfies the main elements of the category criteria”.

Human Capital Award for Innovation

Interserve has won the award for Innovation at the Human Capital Awards ceremony in London on 12 October 2009. Interserve, which faced tough competition in the innovation category, was recognised for its successful development and implementation of its Sustainable Development Guide - RENEWABLES. The entry focused on how all Interserve employees implement sustainability in day-to-day duties, and are driving a cultural shift in service delivery. The Human Capital Awards celebrate the impact of people and HR-led programmes on the business performance and profitability of organisations across the UK, highlighting the growing flexibility, versatility and productivity of the best UK companies.

Green Apple Award

Interserve at Carlisle Hospital has received a Green Apple Award at the House of Commons for project managing the construction of an on-site water bore hole at the hospital. Judges of the scheme recognised Interserve’s commitment to sustainable development and environmental best practise through the water bore hole project which began in 2004 and is anticipated to be complete later this year. Upon completion the water bore hole will provide the Cumberland Infirmary with its own water supply. The initial proposal for the water bore hole arose from the increasing water usage at the site after the operating hours of the clinics were extended to include evenings and weekends. Following this, the true value of the project was realised when Carlisle was flooded in 2005 and the hospital’s water supply was cut off, leaving the hospital running on emergency power.

Construction News Quality Awards 2009

The KMI+ Hodder Project Team representing IA+(KMI+, UU, MWH) picked up the prize for Environmental Project for the Hodder Service Reservoir at the recent Construction News Quality Awards, held at Old Billingsgate, London on Tuesday 23 June 2009. The KMI+ Hodder team beat off some stiff competition to bring home the award aimed at celebrating quality, innovation, management best practise and team work. Others shortlisted in the same category included: Besix Kier JV for South Hook, May Gurney Integrated Services, Morgan Est and VINCI Construction Grand Projects for the Upper Forth Crossing, Morrison Construction, Buro Hapold and Skanska Construction for One Kingdom Street, Paddington Central. The judges said they appreciated the thoroughness and attention to detail demonstrated by the Hodder team describing its achievement as "an excellent example of a coherent and integrated project team, working through planning, design, construction and operation to deliver environmental excellence". Interserve forms part of the fully integrated Joint Venture known as KMI+.

Best Place to Work in Construction 2009

Interserve's Project Services division has been named the Best Building Contractor with over 500 employees in the Best Places to Work in Construction 2009 awards organised by Contract Journal and sponsored by ConstructionSkills. Accepting the prestigious award David Paterson, Managing Director of Interserve Project Services, commented: "People are at the heart of our business. It is only by attracting the best people that we can continue to deliver real value to our customers and so grow our business. This award is all the more pleasing because it was based on feedback from employees themselves, from across the industry."

The Awards are held every year to recognise excellence in employment practices and celebrate the importance of employee satisfaction and engagement in the construction industry.

Green 500 Award

UCLH (University College Hospital in London) has been awarded the Green 500 Award by Boris Johnson in acknowledgement for the historical and on-going progress to reduce carbon emissions against the 2007 baseline.

Building Awards 2009

Our Leeds BSF team triumphed at the annual Building Awards ceremony in London being named Integrated Supply Team of the Year. These prestigious awards are organised by Building Magazine to recognise the very best in the construction industry and the citation given to Project Services reads: "It's hard to imagine a BSF project without collaborative working, but the winner here proves that if done well, it can push the finished product that extra mile. Comprising secondary schools for 6,000 pupils as well as leisure centres, this scheme was one of the largest BSF projects and yet was one of the first to reach financial close and start on site - and one of the quickest to complete. Nobody has any illusions about the complexity of delivering a project of this scale, and the fact that it was done so successfully is a credit to Interserve and a testament to its efforts to ensure collaborative working throughout the process, from signing the contract to building on site."

Dudley Food for Health Award

Our 'Time Out' restaurant at Russells Hall Hospital in Dudley has received the Gold Dudley Food for Health Award for outstanding and continuing commitment to providing healthy food in the hospital's restaurant. All types of catering outlets throughout the region are encouraged to enter the award which aims to promote healthy eating options for out of home consumption including schools, residential homes and other work places. The restaurant is used by employees, patients and visitors to the hospital who have all benefited from the hard work, efficiency and steps taken by our staff to improve the health of its customers. In addition, the 'Time Out' restaurant has also recently been given a five-star Environmental Health Officer (EHO) rating which it proudly displays for all visitors to see as part of the government's 'Scores on the Doors' scheme. Retail and Catering Manager, Helen Standish-Bevan is delighted for the restaurant to be recognised in both instances: "We are absolutely thrilled here. All our staff have worked incredibly hard over the past few months to ensure we are doing the very best we can to improve the healthy food options available." Neal Gisborne, Interserve's General Manager said: "Providing healthy nutritious food is of the utmost importance, particularly in a hospital environment. At Interserve we pride ourselves on our menu options, careful preparation of food and commitment to catering to the needs of our customers. I would like to say a big congratulations to our dedicated catering team."

Sustainability in Real Estate

The award commends Interserve's approach to integrating sustainability within the business including the work with the Environment Agency, engagement with wider stakeholders and development of RENEWABLES, a practical guide to promoting sustainable practices in every area of Interserve's work. CoreNet Global is the world's leading professional association for corporate real estate and workplace executives.

2008 IStructE Heritage Award for Infrastructure

The Westminster Bridge Fascia Replacement Project has won another prestigious award; the 2008 IStructE Heritage Award for Infrastructure. The IStructE Structural Awards are the world's leading awards for structural engineering excellence.

Our £12 million design and build project secured one of the top design awards and ranks alongside other premier 2008 winners Heathrow Terminal 5 and St. Pancras International Station. Our designer TGP and client's Engineer Hyder are jointly credited 'Winner', Interserve Project Services are also credited for our role as Principle Contractor. A year ago the project received the 'Highly Commended' award at the ICE London Merit Awards 2007.

Excellence in BSF Awards 2008

The Leeds' Building Schools for the Future (BSF) programme, in which Interserve's consortium is advising on programme development as well as building and servicing the new and refurbished schools, has scooped two prestigious awards at the first national annual awards to celebrate the transformation of education. Prime Minister Gordon Brown visited Allerton High School, one of those created in the scheme, to see for himself the quality of the new facilities.

In the Excellence in BSF Awards Leeds was in competition with schemes from 19 other local authority areas. Judges from the design community, construction industry and BSF delivery partners presented Leeds with the Best Operational LEP and Innovation in ICT awards.

The city won the Best Operational LEP category thanks to its submission outlining Leeds City Council's and Education Leeds' involvement with Interserve's consortium and the Local Education Partnership (LEP). The partnership has resulted in nearly £40 million being saved through an efficient procurement process which highlighted the strong and effective partnership working within the BSF programme.

PFM Awards 2008

Interserve's recent awards success continued in London last week as the company's Armada partnership with the MoD won two prestigious facilities management awards. Project Armada, a £460 million, 25-year contract to create, operate and maintain the MoD's new Single Living Accommodation at HMS Naval Base Devonport scooped the Partners in PFI/PPP and Overall prizes at the Premises and Facilities Management (PFM) Awards 2008. It is the second consecutive year that Interserve has won the Overall Award - on both occasions winning it in partnership with the MoD.

Also at the awards, Clare Raybould, Environmental Manager, won FMA Young Manager of the Year for her work on Interserve's contract to provide PRUPIM with integrated retail services at eleven major retail destinations throughout the UK.

Green Heroes 2008

Interserve has been presented the Green Heroes 2008 Wall Shield in recognition of the environmental project - the Avon Causeway Bridge Replacement. The judges commented: "The necessary replacement of an outdated and wearing road bridge over the River Avon was always going to be a sensitive project. The important and delicate wildlife of the area has actually been enhanced overall by the work." The award was presented to Noel Baker (Site Agent) and Trevor Puttock (Contracts Manager) by the environmentalist celebrity David Bellamy OBE at the Tower of London on 2 June 2008. Martyn Thresh of Dorset CC is also pictured on the extreme right.