Staff communications
We believe in involving our personnel in matters affecting them as employees and continue to keep them informed of all relevant factors concerning the Group's performance, strategy, financial status, charitable activities and other issues. We achieve this through formal and informal briefings, through employee initiatives such as "The Big Picture", through our Group magazine, Focus which is issued three times a year, and through our Intranet. Employee representatives are consulted regularly on a wide range of matters affecting their current and future interests.


