Retail

Interserve is committed to providing tailored services to the retail sector. We expertly manage and deliver a wide range of retail environments, both in and out of town and from single destinations to nationwide portfolios.

Working in partnership with you, we facilitate improved performance and continued investment returns, to provide a solution tailored to your needs. 

Our unparalleled experience embraces every stage of the asset lifecycle. From initial concept, design, build and operation to, when the time is right, refresh. We consult and advise you throughout the retail journey to drive value on a daily basis.

At the core of our service offering is cutting-edge technology, continuous performance improvement and knowledge-based learning. This realises improved revenue streams to deliver value to your environment, whatever your requirements. Some of these services include:

  • Strategic managed services
  • Project management
  • Interior design and fit-out
  • Branch refurbishment
  • Shop refit management
  • Catering
  • Cleaning
  • Car park and traffic management
  • Concierge services
  • Energy management
  • Fabric maintenance and decoration
  • Mechanical and electrical maintenance
  • Shopping centre construction
  • Security
  • Customer care training
  • Office services
  • Tenant liaison
  • Grounds maintenance
  • Waste management
  • Delivery dock management

We have a dedicated Retail microsite Retail microsite where all our skills in the sector are brought together in one place.

Consult and advise

Interserve is able to offer advice across a range of professional services, enabling our clients to achieve the best possible outcome for their investment spend.

This advice can be provided at every stage of the asset lifecycle ensuring that we provide a solution that is completely tailored to your needs. Using our expertise and knowledge gained in live environments, we can help to support and shape client strategies.

Part of our service offering is to provide advice on the best ways to reduce your carbon footprint, realise energy cost savings and meet sustainability targets. These services include; energy management and procurement strategies, energy bureau services, compliance and asset analysis.

Design and build

Interserve's extensive industry experience in taking schemes from feasibility to reality, allows you to benefit from both innovation and best practice.

Whether undertaking a new build or extending an existing store, we understand that speed of delivery is crucial.

The design of a building is vital to unlocking its full potential. Sound architectural design creates a physical asset that shapes the community, whilst engineering design is critical in minimising ongoing operating costs and delivering added value over its life.

Support and maintain

Interserve delivers support services to retail stores, retail parks and some of the largest shopping centres in the UK, with some of the highest annual footfall levels.

From the moment visitors enter your store or centre to the moment they leave, their experience is shaped by Interserve.

The task of maintaining facilities in peak condition demands a high level of management expertise, proven systems and a commitment to service excellence, which we can provide, whatever your requirements.

Fit-out and refresh

Interserve recognises that a refresh programme is an integral part of your retail strategy and business activities; especially where work is completed in a live environment.

Our expertise in innovative design solutions will help you maximise the potential of your interior space, reinforce your brand and improve the customer experience.

Case studies