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FAQs

    MyInterserve - engagement portal

Frequently asked questions

1. I am having trouble registering to MyInterserve

There are a few reasons why you might not be able to register to MyInterserve. Click here to find out more.

2. I am having trouble logging into MyInterserve

If you have previously registered and now are unable to sign in, please try the following:

  • Have you reset your password? You can do this on the login screen of MyInterserve

  • You tried to reset your password but an email does not come to your mailbox. This might be because you registered with an incorrect email address.  Email myinterserve@interserve.com to update your details.

3.I have a 'oops' error when I try to access MyInterserve Perks.

We are currently experiencing an issue with ex-initial employees who have TUPE over last year. Please try registering again.

If the system says there is already a registration log with your email address, please email myinterserve@interserve.com.

5. I have an enquiry about my wage

Please talk to your HR team. Click here to find a list of HR contact information.

6. I want to order a new uniform / PPE

Please talk to your HR team. Click here to find a list of HR contact information.

7. Where can I find job vacancies?

You can find all job vacancies on our corporate website: www.interserve.com/job-vacanices.

8. I have an enquiry about holiday leave, P45 requests, hourly rates, redundancy  pay

Please talk to your HR team. Click here to find a list of HR contact information.

9. I have an enquiry about maternity/paternity leave

Please talk to your HR team. Click here to find a list of HR contact information.

10 I have an enquiry about development opportunities

Please talk to your HR team. Click here to find a list of HR contact information.

11. I have a question about the forum on MyInterserve

If you have a question about the MyInterserve forum, click here.

12. I wish to nominate someone for an annual award

You can easily nominate a colleague for an annual award. Register to MyInterserve and navigate to 'reward your team' under 'menu'.

13. I want to share a submit a news story on MyInterserve

Click here if you wish to share a news story about your team.



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