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Charity charter principles


Interserve’s Charity Charter sets out principles of how we will work with voluntary sector partners.

  • Long term contracts will be offered as standard
  • We will have a “framework contract” approach so that charities do not have to tender for new business with both new or existing customers
  • We will develop a short, on line EOI for providers which will be capable of being retrieved and amended by you for future use with us, avoiding repetition
  • We will provide a clear specification for work to be contracted to ensure certainty of cost and operational responsibility. This may be outcome based.
  • We will not require any PBR risk to be taken by charities who are not placed to take that risk, or who do not want to.
  • We will agree volume schedules for services and match the cash profiles to those services, reviewing them regularly
  • We will help and support partners to become fully accredited Interserve suppliers and assist them in promoting themselves across our wider business.
  • We will secure all appropriate capital and working capital required for delivery solutions
  • We will provide access to commercial and financial support for bid purposes
  • We will offer education, training and development to our charitable partners to help underpin their sustainability as an enterprise

Purple Futures - An Interserve-led partnership

For more information on our rehabilitation and probabion services, please visit the Purple Futures website.


Our SustainAbilities journey

Watch our animation sharing the highlights from the fourth year of progress against Interserve’s SustainAbilities Plan.

Latest Insight

Opportunities for all - Ex-service Personnel
Reduced construction waste by 21% across our global operations #ingenuityatwork
Publication 2017 half-year report Download