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NQ for Door Supervisors


Any new or returning entrant to the door security industry will need to undertake the required SIA training including; communication skills and customer care, health and safety, escorting techniques and conflict management. Since 2004 this course has become mandatory before making an application for an SIA licence.

Suitable for:

New entrants to the security industry and those who are returning to it having previously worked prior to the introduction of SIA licensing in 2004, will need to undertake the SIA training to be able to apply for the SIA licence.

Course Content:

  • The Private Security Industry
  • Communication Skills and Customer Care
  • The Law/Licensing Law
  • Health and Safety/Fire Safety
  • Emergency Procedures
  • Behavioural Standards
  • Civil and Criminal Laws
  • Searching
  • Arrest
  • Drugs Awareness
  • Recording Incidents and Crime Scene
  • Preservation
  • Emergency Procedures
  • Avoiding Conflict and Reducing Personal Risk
  • Defusing Conflict/Resolving and Learning from Conflict
  • Applying Communication Skills and Conflict Management
  • Introduction to Physical Skills
  • Disengagement Techniques
  • Escorting Techniques


Aims and Objectives:

The Level 2 Award in door supervision has been developed to meet the requirements of the Security Industry Authority (SIA). It is based on the relevant SIA specifications for learning and qualifications and provides the learner with the necessary skills and knowledge to apply for an SIA licence and work as a door supervisor within the private security industry.

Course Duration: 1/2 day

Maximum Participants: 12

Exam:  N/A

Location: Flexible – our venue, your premises

Certification: ​3 years


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