Interserve was ranked in Business in the Community’s (BITC) annual benchmark of responsible business, the Corporate Responsibility Index (CR Index), for the first time during the year.
The CR Index is a robust benchmarking tool which helps companies measure and manage the progress they are making to integrate responsible business practice into their mainstream business at all levels.
We achieved a rating of 2 stars, which means the Company has developed policies for all areas of CR, integrated them into the business and publicly reports on them. The Company was also credited for having appointed a Board member to be accountable for different areas of CR and for having included CR objectives as part of the performance review criteria for senior managers and Board members. BITC said the Company had reliable baseline data to develop appropriate KPIs, set relevant targets that will demonstrate performance improvement and was well placed to identify CR-related risks and opportunities as part of a formal process.