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PFM praises Interserve’s approach to delivering FM

Shifting perceptions in FM
22 January 2020

PFM publishes article praising Interserve’s approach to delivering FM

PFM magazine has published an article about Interserve’s total facilities management (TFM) contract delivering best-in-class services to the BBC.

The article focuses on how we have responded to providing TFM for the BBC’s newly opened flagship building in the heart of the Welsh capital.

PFM’s editor Dennis Flower visited BBC Cymru and completed a tour hosted by Interserve’s account manager Paul Cooper and the BBC’s head of estates Alan Bainbridge.

Mr Flower writes how the contract gives a fantastic example of the benefits to be gained by developing a long-term contract and arranging early engagement to “allow the FM team to gain an intimate understanding of how the facility works and allow them to be fully prepared to welcome and support occupants in the most effective manner”.

The article can be read in full by clicking this link: 


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