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Press Release

News and Media - Interserve

Interserve achieves BS11000 collaborative working certification

by Interserve Press Office | Nov 04, 2014

Interserve achieves BS11000 certification from BM TRADAInterserve, the international support services and construction group, has become the first company to achieve certification by BM TRADA to BS11000, the collaborative business relationships standard. Interserve Construction was commended for its collaborative working methods, with three of its business units certified in recognition of their collaboration with customers, supply chain partners and peer organisations. 

Ian Renhard, Managing Director of Interserve Construction comments:

“Collaborative working has always been an intrinsic part of how Interserve goes about its business. BS11000 provides a framework for us to measure our performance in those collaborative business relationships and a more formalised approach to achieving collaborative business relationships. The certification confirms that our working practices are achieving high standards in this area, and also provides a basis for continuous improvement. 

“We were able to achieve certification in a little over six months, an achievement that is testimony to the high level of collaboration we used internally, with our peer organisations and with BM TRADA. In other words, the very methodology we were being certified on was the one that we used to achieve it.” 

Launched in 2010, BS11000: Collaborative Business Relationships is the world’s first national standard officially to recognise best practice in business networks. Based on real-life, pan-sector examples of good practice, it has been devised with the aim of providing a strategic and consistent, yet scalable framework to establish and improve collaborative relationships in organisations of all sizes. Benefits of the new standard include improved competitiveness and performance; more transparent and harmonious relationships with partners, internal departments, suppliers and customers; and greater risk management. 

Speaking about the success of the pilot scheme, Vic Bowen, Chief Operating Officer, UK Certification said:

“BS11000: Collaborative Business Relationships is a standard which establishes a strategic and adaptable eight-stage framework for delivering best practice in all forms of collaborative relationships, both internal and within the wider business environment. 

“Effective business relationships underpin business success and innovation, and BM TRADA is delighted to have assisted Interserve in achieving certification to the BS11000 standard. We now look forward to offering BS11000 to all our customers.”

 - Ends - 

Photo shows presentation of certificate, left to right:

Tabu Chanda, Interserve Business Sector Manager; Ian Renhard, Interserve Construction Managing Director; Kevin Towler, Director of BM TRADA; Sean Walshe, Interserve Business Systems Implementation Manager. 

For further information please contact:

Interserve Press Office
Tel: 0118 932 0123


Karen Lewis
Edson Evers
Tel: 01785 255146

About Interserve

Interserve is one of the world’s foremost support services and construction companies. Our vision is to redefine the future for people and places. Everything we do is shaped by our core values.  We are a successful, growing, international business: a leader in innovative and sustainable outcomes for our clients and a great place to work for our people. We offer advice, design, construction, equipment, facilities management and frontline public services. We are headquartered in the UK and listed in the FTSE 250 index. We have gross revenues of £3.4 billion and a workforce of over 80,000 people worldwide.

For all news follow: @interservenews

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