Interserve Press Office | May 18, 2015
Interserve, the international support services and construction group, has been awarded a five-year contract extension worth circa £10 million per year with Debenhams – the multinational retailer - to deliver services across its UK stores and offices.
The contract runs to 2018 with a 2 year extension option and now covers 124 stores along with Debenhams head office in London. Services include cleaning, washroom services, window cleaning and pest control delivered through Interserve’s LEAN model; focused on implementing innovations to improve service delivery and maximise savings.
Glenn Brooks, Debenhams Account Director at Interserve, said:
“We have been working with Debenhams for the past 25 years, with a dedicated operations team on site since 2008. By focusing our service delivery on customer needs, we have achieved significant process improvements for Debenhams. For instance, introducing a flexible service delivery model that has improved productivity and enhanced efficiencies across the estate. We look forward to continuing to support Debenhams in achieving its business goals, and building on this strong partnership.”
Keith Evans, store facilities manager at Debenhams, said:
“Our strong relationship with Interserve has built confidence that it will continue to deliver quality services while supporting our business goals. We are pleased to be extending our relationship with Interserve.”
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For further information please contact:
Tom Short / Emma Molton 020 7636 7366
Rhys Jones 01189 60 2285 firstname.lastname@example.org
Group PR Manager, Interserve
Interserve is one of the world’s foremost support services and construction companies. Our vision is to redefine the future for people and places. Everything we do is shaped by our core values. We are a successful, growing, international business: a leader in innovative and sustainable outcomes for our clients and a great place to work for our people. We offer advice, design, construction, equipment, facilities management and frontline public services. We are headquartered in the UK and listed in the FTSE 250 index. We have gross revenues of £3.4 billion and a workforce of circa 80,000 people worldwide.
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