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Press Release

Interserve makes further Sustainability progress in 2016 and updates SustainAbilities plan

by Interserve Press Office | Jul 27, 2017

Interserve, the FTSE listed international support services and construction group, has today published its annual SustainAbilities report detailing the progress the company has made during the last 12 months.

Additionally, the company announces today that it has updated its SustainAbilities plan to ensure that it remains fit for the future and represents the changing face of the business. The plan has been refocussed to place more emphasis on people and creating social value, setting new short-term targets to 2020 and longer-term aims to 2025.

The 2016 report highlights that, during the year the company:

  • Achieved its 2016 target of reducing global construction waste by 25 per cent against the 2013 baseline 
  • Achieved its 2018 target of obtaining a diversity and equality standard across the Group, having been awarded the National Equality Standard for equality, diversity and inclusion in the UK 
  • Invested £2.5 million in the local communities in which the company operates – up from £1.6 million in 2015 
  • Reduced carbon and water intensity by 18 per cent and 14 per cent, respectively, against the 2013 baseline, through focusing on resource efficiency  
  • Cut UK business travel by 17 per cent, against the 2013 baseline through the adoption of sustainable travel policies
  • Achieved its 2018 target of doubling the number of graduates within the business to 601 – up from 477 in 2015 
  • Created 836 opportunities for disadvantaged groups in 2016 – up from 243 a year earlier 
  • Developed and rolled-out more innovations across the business, including the social value mapping tool, and the use of 3D virtual reality and gaming-based applications

This report provides the fourth set of performance data to compare with the 2013 baseline. It demonstrates positive progress across many areas, including a reduction in the company’s environmental impact, with Interserve having avoided the use of 55,000 tonnes of waste. Additionally, the company has provided more work experience placements for school children and apprenticeship opportunities than ever before, while maintaining spend with small and medium-sized enterprises (SMEs) for the third consecutive year.

Today, the company is halfway through the sustainability plan it introduced in 2013 and believes, given how the business and the world has changed over the last four years, that now is the time to review and refresh the plan to reflect those changes. Following an extensive period of consultation within and outside the business, the company has created a new plan which focuses more on people and social value creation. The company has set out a new range of short-term actions to 2020 and longer-term targets to 2025.

Tim Haywood, Interserve’s Group Finance Director and Head of Sustainability, said:

“It’s incredibly rewarding to see the results of our efforts over the years, and we are very proud of what has been achieved. Our new plan will be instrumental in helping ensure that Interserve continues to be a leading example of truly sustainable business.”

To find out more about the targets that have been set and the long-term aims of the SustainAbilities plan, please visit the Interserve SustainAbilities hub at

– Ends –

For further information please contact:

Richard Campbell/Matthew Thomlinson
CNC Communications
+44 (0) 20 3219 8800

About Interserve

Interserve is one of the world’s foremost support services and construction companies. Our vision is to redefine the future for people and places. Everything we do is shaped by our core values. We are a successful, growing, international business: a leader in innovative and sustainable outcomes for our clients and a great place to work for our people. We offer advice, design, construction, equipment, facilities management and frontline public services. Headquartered in the UK and FTSE listed, we have gross revenues of £3.7 billion and a workforce of circa 80,000 people worldwide.
For news follow @interservenews

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