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The Perception

a welcome professionalism.

We are passionate about creating welcoming spaces synonymous with world-class standards. From the friendly welcome of the receptionist, support from the concierge or guidance of the floor host through to the effortless visitor management process, we have the expertise to transform the corporate customer experience across London.

Analysing the customer journey from start to end, we will work with you to identity your customers’ experience, focusing on every interaction they have with the front of house team. From this, we will develop a unique solution that will take your customer experience to the next level.  We won’t just provide a functional list of ways to improve. We will offer intelligent solutions based on service excellence.

Whether it’s employee training, experiential touch points, technology improvements or space design, we have the service knowledge and city expertise to introduce a unique depth of professionalism and innovation to your corporate customer experience, guaranteed to elevate your image.



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Your image elevated

Corporate customer and visitor management

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